How do I respond to a claim deficiency?
You may send your reply to the Trust’s mailing address. Please remember to retain a copy of any and all documents you submit to the Trust.
Claimant Relations
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2023
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2023
How long does it take to review my response to a deficiency after it is received by the Trust?
After the Trust receives your response, it is processed in a First In First Out (FIFO) order, similar to when your claim was first received. Your response is then reviewed in the order it was received. The Trust is unable to say how long it will take to re-review a claim once...
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2023
When I am supplementing claim information or responding to a deficiency, do I need to resubmit the claim form?
No, you do not need to resubmit the claim form. Rather, please send only the additional information/documentation and include the injured party’s name and last four digits of their Social Security number.
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2023
Why is the chest x-ray I previously submitted unacceptable?
Most common explanation include the following: the physician failed to specify the distribution of his/her findings or the findings on the most recently dated chest x-ray are unilateral.
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2023
What happens to a claim that has an Administrative Hold?
The claim cannot be processed until the Administrative Hold is removed by the Trust. You may contact the Trust for more information about why your claim was placed on Administrative Hold.
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PRIVACY NOTICE: The privacy and confidentiality of all information submitted by claimants, including any Personal Identifiable Information or Protected Health Information, is used and protected pursuant to the Trust Distribution Procedures, which are available for review on this website and subject to amendment from time to time.